Captain Haddock
- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 8,101
Update. Recycling collected (for those who had not taken it back in!). Only one day late.
"We are living in very strange times, and they are likely to get a lot stranger before we bottom out"
Dr. Hunter S Thompson
Brian Dixon
- Location: Dover
- Registered: 23 Sep 2008
- Posts: 23,940
rubbish collection working ok at the first ropewalk.
PatrickS
- Location: Marine Parade, Dover
- Registered: 19 Sep 2015
- Posts: 448
There are a number of blocks of flats in Dover that have communal refuse bins accessed by chute hatches from individual properties.
I live in one of them.
Our refuse bins scheduled for collection each Thursday have not been collected. This is the weekend with little prospect of any immediate remedy.
Result: overflowing refuse in bin housing. Smell of rotting food and worse - blocked chute hatches taking smells even closer to occupiers accommodation.
From all accounts the problem of missed collections is Dover-wide.
Utter disgrace. Council and councillors at DDC - get it sorted NOW.
Don’t want excuses about rescheduling or reduction in refuse vehicle. Just health & safety adhered to and the ‘service’ as a tax payer that I am paying for and expect.
Guest 2822- Registered: 31 Aug 2018
- Posts: 23
In typical fashion DDC have once again demonstrated just how utterly incompetent they are. The refuse collection service is a shambles and a disgrace. I reported it via the online facility to do so twice, that my plastics and card etc were not collected. They came round again, twice, and left it once more. Council tax increases? How dare they. Should have been a reduction.
Andy B likes this
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,931
Just wait for results of complaints
Then ombudsman maybe?
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PatrickS- Location: Marine Parade, Dover
- Registered: 19 Sep 2015
- Posts: 448
No sign of bins being collected. Local feathered friends having a field day.
Sent a polite message to DDC this morning enquiring when our refuse will be collected. Not anticipating an early resolution to either a sensible response from them or indeed the sight of a working refuse vehicle in our block.
PatrickS- Location: Marine Parade, Dover
- Registered: 19 Sep 2015
- Posts: 448
Thank you to the lady I have just seen picking up the litter pulled out of our bins by our resident seagulls and putting it back in the overflowing bin housing.
PatrickS- Location: Marine Parade, Dover
- Registered: 19 Sep 2015
- Posts: 448
DDC responded yesterday that they would contact Veolia to get priority collection.
True to word. Our refuse was collected this morning - only 5 days late.
Let us hope their ‘new’ collection schedules do not cause more issues with uncollected refuse in Dover and normal service resumed especially as the weather is getting warmer.
Thank you DDC for your attention.
ray hutstone- Registered: 1 Apr 2018
- Posts: 2,158
On my walk this morning I saw Veolia unexpectedly collecting from some flats near me this morning in Maxton. Hopefully more satisfied customers (eventually).
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,931
Is it really acceptable ?
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Terry Nunn
- Location: London Road, Dover
- Registered: 12 Mar 2008
- Posts: 4,316
Yesterday (Thursday) was re-cycling day. According to the DDC website my food bin was emptied at 14.49. My re-cycling was taken at 14.41.
The reality is that a man with a wheely bin took the food in the morning at about 11.00 and the re-cyling wasn't collected at all, not just me but all of my terrace.
Where do they get these times from?
Terry
Quis custodiet ipsos custodes?
Andy B
- Location: dover
- Registered: 10 Nov 2012
- Posts: 1,818
My neighbours have mentioned alot of sightings of rats in their gardens and in the hedgerows in the street,not uncommon to see the odd one occasionaly but we have missed rubbish collections and i dont think the build up of rubbish has helped matters.
Terry Nunn- Location: London Road, Dover
- Registered: 12 Mar 2008
- Posts: 4,316
When I first reported the non collection the website stated that there would be a collection the following day. It now states that the collection won't be until the next due date i.e. two weeks time!
Terry
Quis custodiet ipsos custodes?
Terry Nunn- Location: London Road, Dover
- Registered: 12 Mar 2008
- Posts: 4,316
Contrary to the message on the website the re-cycling has just been collected.
Well done!
Terry
Quis custodiet ipsos custodes?
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,931
Had a call from DDC yesterday saying the company unable to cope and situation unlikely to improve .
I have had the complaint forwarded to an officer higher up the ranks before going to ombudsman
Jan Higgins likes this
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Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,879
Andy B wrote:My neighbours have mentioned alot of sightings of rats in their gardens and in the hedgerows in the street,not uncommon to see the odd one occasionaly but we have missed rubbish collections and i dont think the build up of rubbish has helped matters.
I had a rat on my front garden bird table last autumn, the first one I have seen near the house in nearly twenty years, prior to that I have only seen them near the river.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,931
This is the start
ALL POSTS ARE MY OWN PERSONAL VIEWS
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,879
https://www.kentonline.co.uk/dover/news/refuse-bosses-explain-bins-fiasco-247850/?fbclid=IwAR1y8NhwbadP1Cje8fKCsXkvFR4I03RMtkVt_hx8saL-iJ5_l-qgGCVdxzc
The various cock ups seem to continue, I think this paragraphs from the article explain why, so much for Veolia's efficiencies.
"The vehicles have better reporting and monitoring facilities, so residents can check if their bins have been collected in real time online. The efficiencies mean fewer staff are needed. Previously 27 drivers and 41 operatives were needed. This reduces to 22 and 33 respectively."
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,931
Let's see how it now goes over the next month
ALL POSTS ARE MY OWN PERSONAL VIEWS
Terry Nunn- Location: London Road, Dover
- Registered: 12 Mar 2008
- Posts: 4,316
Once again our recycling hasn't been collected. And yet the website tells me it was collected at 13.44! Must be a phantom freighter!
Terry
Jan Higgins and The Gov like this
Quis custodiet ipsos custodes?