Guest 665- Registered: 24 Mar 2008
- Posts: 345
#1
#2
Banks and people who work forthem are sh1t, plain and simple. That sums it up for me.............
Guest 693- Registered: 12 Nov 2009
- Posts: 1,266
#3
Happened to me about a month ago, Claire. It was in my business account, and when I checked online and discovered it had been 'misposted', my first question was, as you yourself phrased it, "How can this happen?".
I'm still waiting for an answer. They did have the goodness to apologise, though!
True friends stab you in the front.
#4
How could you hear the apology through those clenched teeth...?
Guest 665- Registered: 24 Mar 2008
- Posts: 345
#5
Yes, that has been my experience recently. Andy how long did it take to get your money back?
I got a verbal apology on the phone from the branch and a promise that someone would phone me back on Thursday to tell me the money was in my account but no such call came.
. On calling the helpline they have promised to phone me on Friday morning after speaking to the branch - we'll see!
I can feel one of my letters coming on. Grrr
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
#6
I've never heard of that Claire, can't really understand how it could happen - incompetance I suppose.
Roger
Guest 693- Registered: 12 Nov 2009
- Posts: 1,266
#7
Claire
I got my money back after 5 working days. What flummoxed me, though, and what I still don't understand, is that the affected cheque was paid in on a preprinted Fabric Fairy paying-in slip, which is 'read' by a computer when paying in - so how was it possible for it to be 'misposted'? Above all else, that's the question I would like answered.
True friends stab you in the front.
Guest 686- Registered: 5 May 2009
- Posts: 556
#8
I've been on the receiving end of this. I spotted a £20 cash deposit into my account that I hadn't paid in, and nor had the wife. I contacted the bank and they said they would look into it. I got a call back a few days later to say they couldn't trace the origin of the payment and that if nobody claimed it then I could keep it! How bizarre is that?
This was a couple of years ago so no point in trying to claim it now. And I'm not going to let on which nationwide building society screwed up either!!!
Phil West
If at first you don't succeed, use a BIGGER hammer!!
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#9
funny you should say that phil, some years ago a bank draft was paid into my building society account.
500 quids, never found out who paid it in, the halifax said it was not their policy to divulge such information.
should anyone else feel the need to follow suit, a brown envelope containing used notes would be more than welcome.
thanking you in advance.
Guest 665- Registered: 24 Mar 2008
- Posts: 345
#10
Yes it's unbelievable Andy, I handed over my card, she keyed in the numbers so I had no reason to think anything was wrong.
It's all sorted, the money was credited to my account yesterday and I received an apology letter in the post.
But it was the last straw after a number of other things so I've opened an account with another bank and my wages will be going into it as of the end of this month!
#11
If I could do it all over again I would have my salary paid in cash and bury it somewhere safer and more ethical than the bank - so that's anywhere , then!
Guest 693- Registered: 12 Nov 2009
- Posts: 1,266
#12
Bern
That's exactly how I feel about banks these days. I despise the way you're treated as a number and despise the culture of greed at board level in British banks - I'm pretty sure it's the same the world over, but you only ever hear of British and American banks' directors feeding likes pigs at a trough.
One of the best books I've read in recent years was 'Rogue Trader', the story of Nick Leeson whose actions were responsible for the collapse of Baring Bros, one of the City of London's most ancient and revered banking institutions. It's a great insight into that culture of greed I'm speaking of - how everybody from his line managers upwards (including auditors) were quite happy to turn a blind eye to openly dubious and illegal high risk strategies in reward for profits that would lead to uber-bonuses off the pay scale.
And, last week, the news breaks of the CEO of Barclays being paid a bonus of £63m.......£63 MILLION, as a BONUS. There can simply be no justification for the immorality of that payment, none whatsoever - despite his plea that he didn't even claim an extra £37m! That's really big of him. The next time foreclosure figures are released, the next time Barclays force another business into liquidation or the next time they throw somebody on the street, perhaps somebody in power might have the decency to ask how we tolerate such double standards.
True friends stab you in the front.
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
#13
I agree Andy, it's obscene.
Nothing wrong with profit - it's not a dirty word, it's an essential part of life, but this corporate greed is so very wrong.
None of this would have happened if the regulations controlling the Banks hadn't been changed by Labour when they came to power, weakening the controls and allowing them to lend to so many people who would never be able to pay their mortgages back and then expanding this into the American markets.
Roger
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#14
i had a feeling that the reds would get the blame here, must be getting close to an election.
surely it is up to the customer to take responsibility for any borrowing?
Guest 686- Registered: 5 May 2009
- Posts: 556
#15
Howard wrote: "surely it is up to the customer to take responsibility for any borrowing?"
I'm not sure I entirely follow that logic. If a customer wants to borrow money then surely it is up to the lender to ascertain that the borrower can make the repayments and that the level of risk is acceptable. Isn't that what credit ratings are all about?
Phil West
If at first you don't succeed, use a BIGGER hammer!!
#16
Howard - you are right up to a point, and I am the first to agree that we are all responsible and must bear consequences - you know that by now!!! - but greedy corrupt and feral bankers and moneylenders are also culpable. There are vulnerable people who are suffering badly because of the lack of safeguards and the naked greed of lenders - if you are going to run a business based on risk, you have to accept the need to risk assess. Bankers failed, the people they employ failed, and it is all down to simple greed, leaving the rest of us burned and the bankers bailed out.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#17
take the point bern.
phil
banks are businesses, they do not actually take too many risks, they have collateral.
i thought that credit ratings applied more to credit and store cards, where there is a high level of interest and if the customer defaults then the credit card companies lose.
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
#18
Nothing to do with an election looming Howard, that's a fact, Labour DID change the way Banks were regulated, so being greedy corporate bodies anyway, they were then free to exploit people who then couldn't afford the payments.
These dodgy loans and mortgages were caused the problem and were sold on and sold on again.
Roger
#19
Credit Cards - Well let me say I am so unimpressed with MBNA
I had a phone call from them this morning, then a voice message and then a text message which said to contact them urgently about a recent transaction on my card. I panicked because I don't use this card, it is a high limit and it is for extreme emergencies, IE when I was on holiday in the USA my daughter fractured her ankle and I had to pay $1500 not something you carry around in your pocket.
So I hurriedly phoned them for them to say oh sorry, they sent the wrong text we want to do a review on your card and immediately removed a credit limit of high value to £500.
I have had this card since 2001, never missed any payments, never used it to the limit and my credit rating is extremely high so for this to happen I was quite furious, as they didn't really justify the removal of it that made any sense anyway.
Anyway after calming down and relooking at the situation, I am now of the belief that they have removed it as they are not making the money they really need to make the many millions to line the big boss personal pockets and given it to someone who is paying them a fortune in interest rates.
#20
Bang on. They are, as I never tire of saying, scum.
