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    Claire

    I got my money back after 5 working days. What flummoxed me, though, and what I still don't understand, is that the affected cheque was paid in on a preprinted Fabric Fairy paying-in slip, which is 'read' by a computer when paying in - so how was it possible for it to be 'misposted'? Above all else, that's the question I would like answered.

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