Captain Haddock
- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 8,089
For info:-
HSBC is redesigning its AI division. The bank recently integrated its generative artificial intelligence capability and data, analytics and CRM capability for its wholesale bank including global banking and commercial banking, renaming it as the Office of Applied Artificial Intelligence (OAAI).
“This consolidation enhances our artificial intelligence capabilities and aligns our resources for growth and opportunity, generating value at scale,” said HSBC in a statement.
Appointed to lead the OAAI is Edward J Achtner (EJ), reporting to Marc Ellis.
HSBC launched its digital service offering in May, aimed at enhancing the way institutional investors connect to the markets globally. Named AI Markets, the service uses natural language processing (NLP) to enhance institutional interaction with the markets including allowing them to generate bespoke analytics and gain access to HSBC’s cross-asset data sets.
https://www.gbm.hsbc.com/en-gb/products/hsbc-ai-markets"We are living in very strange times, and they are likely to get a lot stranger before we bottom out"
Dr. Hunter S Thompson
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
I recently attended one of the few HSBC branch's and the lady in the bank walking around in the uniform told me she wasn't a cashier .
So the role is purely a customer service without any experience of HSBC.
Sign of things to come.
ALL POSTS ARE MY OWN PERSONAL VIEWS
Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,878
Keith, my daughter got me a new key from an open branch and it was the new key that failed, even the lovely lady on the phone could not get it working from her end.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Weird Granny Slater
- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,068
Bob Whysman wrote:Oh, I see where you are coming from WGS, but it is a little difficult to follow through what individuals could have done to stop the bank closures...
also
Bob Whysman wrote:I have used online banking and savings for many years now... Even pocket money is transferred to my grandchildren online now...
Existentialist '
bad faith'? Or psychological '
self-deception'?
But being more for history than psychobabble, I'd simply ask: do you know who our patron saint is? And, do you know why he had to slay the dragon?
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Bob Whysman
- Registered: 23 Aug 2013
- Posts: 1,938
Weird Granny Slater wrote:But being more for history than psychobabble, I'd simply ask: do you know who our patron saint is? And, do you know why he had to slay the dragon?
Happy to help in your quest for knowledge WGS:
https://www.english-heritage.org.uk/visit/whats-on/st-georges-day/9-things-you-didnt-know-about-st-george/
There appears to be some confusion about the dragon slaying though:
ray hutstone likes this
Do nothing and nothing happens.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
Glad to hear you got your key sorted Jan .
Sadly it looks like more branch's of HSBC will close .
Just Sioux likes this
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Button
- Location: Dover
- Registered: 22 Jul 2016
- Posts: 3,057
Keith Sansum1 wrote:Glad to hear you got your key sorted Jan.
Did I miss a happy outcome Jan?
Reginald Barrington and Jan Higgins like this
(Not my real name.)
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,878
Button wrote:Did I miss a happy outcome Jan?
I received a new key through the post yesterday lunchtime and thank goodness after nearly two weeks of no account access I found nothing wrong with that one.
Moral of my story and my warning to anyone else internet banking is fine until there is what seems to be a minor problem.
Brian Dixon likes this
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
It's not Good , and many seniors rely on human contact , many not on line .
So they are just excluded
ALL POSTS ARE MY OWN PERSONAL VIEWS
Weird Granny Slater- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,068
I don't know what we could have done to prevent this outcome. I really don't.
Bob Whysman wrote:I have used online banking and savings for many years now... Even pocket money is transferred to my grandchildren online...
It's a mystery.
If anyone has any ideas, do tell.
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
Oh well let's just accept it all !!!!
ALL POSTS ARE MY OWN PERSONAL VIEWS
Captain Haddock- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 8,089
"We are living in very strange times, and they are likely to get a lot stranger before we bottom out"
Dr. Hunter S Thompson
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
Many are excluded from society as there is no branch and the personal contact .
All banks and building societies urge people to do all banking on line
So it's to get worse .
ALL POSTS ARE MY OWN PERSONAL VIEWS
Weird Granny Slater- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,068
'but i been online fer years... nuffink i coulda done abaht it...'
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,878
I think the main problem is/was the sort of buildings that house most banks, the prestigious looking buildings are far to big and must cost a fortune to run and maintain, online banking is just an excuse. HSBC always had customers in there whenever I visited.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
Your correct Jan
But HSBC had a policy of closure of branches , encouraged by the staff to go online .
Branch staff were also just people directing you on line .
So it was always going to happen.
A lot of people this causes difficulties
But they obviously not bothered on that one .
Iv noticed around other areas mobile vans from branches appearing in car pArks
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TheThinWhiteDuke- Registered: 7 Jul 2016
- Posts: 357
I wouldn't have minded HSBC closing so much if they had at least kept an ATM outside. Have to wait for my monthly statement now to see if any sneaky withdrawals that I know nothing about have happened. And I'm limited to £250 from other providers cashpoints. Could get £500 from HSBC (before anyone starts, my landlord likes cash
).
victor matcham likes this
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,927
Another empty building
ALL POSTS ARE MY OWN PERSONAL VIEWS
Arthur- Registered: 18 Nov 2020
- Posts: 438
Look on the bright side everyone! Soon you’ll have a Fast bus service to zoom you into town to look at all the empty shops and banks! What more could Dover citizens wish for
Jan Higgins and victor matcham like this
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,878
TheThinWhiteDuke wrote:I wouldn't have minded HSBC closing so much if they had at least kept an ATM outside. Have to wait for my monthly statement now to see if any sneaky withdrawals that I know nothing about have happened. And I'm limited to £250 from other providers cashpoints. Could get £500 from HSBC (before anyone starts, my landlord likes cash
).
i CHECK MY STATEMENT NEARLY EVERYDAY USING ONLINR AND HAVE DONE FOR YEARS, so no need to wait for a month also shows pending in and out.
Sorry for shouting to lazy to retype the above.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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