Guest 665- Registered: 24 Mar 2008
- Posts: 345
Yes you have to question whether it is a move to benefit the patients or make life easier for the staff if the time you have to wait for an appointment gets longer.
Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,895
Sue and Claire, they took over Doctor Jain's practice in the Health Centre, which is why I now have to drop my prescription into the surgery to be renewed instead of a simple phone call I used to make. Luckily they kept the excellent nurse but the friendly and efficient receptionists who knew the patients have gone.
In answer to your question, to make life easier for the staff.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Guest 665- Registered: 24 Mar 2008
- Posts: 345
Jan I now use the Boots online prescription renewal service, it works a treat. I do it all from the comfort of my pc and I get an email and text message when it's dispensed ready for collection. No need to go anywhere near the surgery. I have used it 3 times now and with no problems, works like clockwork. They are ready much sooner than the date they quote. Last time was about 36 hours after I had placed the order.
Worth a try?
Guest 672- Registered: 3 Jun 2008
- Posts: 2,119
Re post #7, I don't know how many foreigners use that practice but I noticed today there is an interpretor on hand in the waiting room, sits there all day reading the papers until her clients come in.
grass grows by the inches but dies by the feet.
Brian Dixon
- Location: Dover
- Registered: 23 Sep 2008
- Posts: 23,940
ian are we talking the health center here.
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,895
I expect so, I have seen the interpretor somewhere in there nearly every time I visit.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
that must cost a few bob, would like to know who foots the bill.
Given that the interpreter might be instrumental in helping to identify public health risks as well as personal health risks that can be treated before they end up costing too much (in terms of money as well as human pain), it might be seen as an investment.
I don't know, having said that, why they don't use one of the telephone interpretation services. Cheaper, and just as effective if you use a conference phone. I use them a lot in some of the services I support.