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    You are both right to an extent - yes GPs time is wasted by people who could get a quicker (and cheaper for the NHS) answer by talking to the chemist or phoning 111.

    Also too many people trip off to A&E for things that their doctors surgery or a minor injuries clinic could easily resolve.

    And sometimes people are sent home too early resulting in additional treatment that could have been avoided.

    Finally, too much NHS funding is wasted, either through bad procurement deals, or management waste (at national & trust level), or using agency staff rather than addressing the underlying causes of staff retention problems, or dishing out medication that is not needed or used, or even on procedures that are elective and therefore should be funded by the individual, or failing to charge non-eu residents for their treatment.

    The NHS has served the UK well since its inception and none but the most cold hearted wants a return of the pre-war days of paying for any and all treatment, but other than the most blinkered there is a need for change.

    Long term care for those with chronic health issues or mental health issues is yet another drain not only on hospitals, but also the ambulance and police service - this is the area where a different possibly more community (and dare I say it - not for profit) approach is required. the current provision for these health issues patently is not working.

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