• The post you are reporting:
   
  From Howard's link.............."East Kent Hospitals Trust chief executive Stuart Bain has apologised to patients for the delays, which he blamed on teething problems with the new system.
  He said: "Patients have experienced unacceptable delays in their transport to and from hospital for appointments and treatment. The situation is putting considerable strain on many departments."
  
  NSL managing director Alastair Cooper said the company is "deeply sorry" for letting patients down in an "unacceptable" first week, but pledged the service is improving.
  He said: "Unforeseen challenges during the transition phase of this large contract resulted in us providing an unsatisfactory service to some of our patients in Kent.
  "We are keenly aware that many patients have a vital dependence on our transport to get them to their essential medical appointments"......
  
  
  There should be no teething problems in a situation like this that can have very serious implications for the patients who might be very ill, routes (assuming that was the problem) should be well tested beforehand.

Report Post

Your Name

Reason