Trading Standards...latest...
- 8 December 2011 10:53141498Many thanks to Cllr Nigel Collor and Trading Standards for the following information..
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TS Alert Information
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TSI warns of a dangerous energy saving scam targeting the elderly.
Further to previous alerts regarding power save devices, the above image is an example of one such device.
To re-iterate the previous message:-
Trading Standards Institute is urging consumers to be aware of rogue telephone cold callers offering energy saving devices after trading standards up and down the country reported hundreds of complaints.
Trading standards have had a number of the items tested which not only failed to satisfy electrical safety standards but do not deliver any tangible energy savings.
Ron Gainsford from the Trading Standards Institute said:
"Consumers are warned not to use the product as they pose a risk of fire and electrocution and a safety recall has been issued for the items traced so far."
Advice to consumers
If consumers have responded to one of these cold calls they should report the matter to Action Fraud on www.actionfraud.org.uk 0300 123 2040 or Consumer Direct on 08454 04 05 06. They should also contact their bank to stop their debit/ credit card. If a device has been received they should not use it and dispose of it carefully.
Consumers should be cautious about giving out any personal or financial information. They should independently verify a caller's identity before agreeing to purchase any goods or services.email: dover7@msn.com - 8 December 2011 10:59141500Why is that final sentence in the report? It is worse than unhelpful!Ignorance is bliss, bliss is happiness, I am happy...to draw your attention to the possible connectivity in the foregoing.
- 8 December 2011 23:31141600A lot of these dodgy goods are sold in the shops that open just before Christmas and close straight after.
A thread discussed this a short time ago.
Roger - 9 December 2011 01:23141605Products no doubt compatible with sweat shop standards.Chanters, Drums and Drones Potty Time http://youtu.be/99fMqpjnXYA
Rule Britannia!
Kent First http://youtu.be/04F3mAP3fV4 Keep banging on http://youtu.be/qYCU_SKmkGQ - 9 December 2011 09:11141625Further information through from Cllr Nigel C and Trading Standards
helping to get the safety message out.
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Kent Trading Standards have become aware of a problem affecting the Argos Nodding Reindeer Silhouette Christmas Decoration.
Details....
ARGOS Important Safety Notice Product Safety Warning
ARGOS NODDING REINDEER SILHOUETTE CHRISTMAS DECORATION
CATALOGUE NUMBER 269/9189
It is possible that the product may suffer an electrical fault leading to a potential risk of electric shock when the handling the product in use.
Please could you STOP USING the product immediately and return the product to your nearest Argos store where you will be given a full refund.
This safety notification only affects the Argos Nodding Reindeer sold between 1st October 2010 and 28th November 2011. No other Argos products are affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience.
To report any concerns you have call Trading Standards via Consumer Direct on 0808 156 2256.email: dover7@msn.com - 9 December 2011 09:14141626Following on from the latest above....I will add further Trading Standard safety messages here on this thread so please look back regularly.More to come later.
email: dover7@msn.com - 11 December 2011 15:08141926Beware you could get more than a Red Nose if you moved Rudolph
- 12 December 2011 08:56142023Latest one from Nigel and Trading Standards
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Kent County Council Trading Standards are warning consumers to be on their guard after seizing over 300 unsafe "novelty" lighters from retail premises in the county.
The lighters (see picture below) were in various forms many of which would be appealing to children. None of them have the required child resistance feature to stop children accidentally starting fires.
This type of lighter is banned from sale to reduce the number of injuries and deaths caused by house fires started by children playing with lighters.
If you see any of these lighters for sale in Kent please contact Trading Standards on 0808 156 2256.email: dover7@msn.com - 12 December 2011 10:30142038you can tell it is so close to christmas with all these warnings.
i think boot sales are the places most of these dodgy goods manifest themselves. - 12 December 2011 12:27142056An excellent thread informing us of the dangers of these dodgy goods and rogue traders, many thanks to Cllr Nigel Collar and Trading Standard for sending this in to Doverforum, forewarned is to be forearmed
I was only the other day contemplating buying one of these cute reindeers in Argos - 14 December 2011 10:44142307another one from Nigel and the TS guys....
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Kent Trading Standards have been made aware of the following product recall:
The following notice has been issued by the retailer:
Tesco product recall
Tesco Halogen Heater 1200W and 1600W.
After a detailed investigation Tesco is recalling the above Halogen Heaters as a precautionary measure. This follows an isolated incidence of a house fire caused by an identical product sold by another retailer.
What you should do:
If you have purchased one of these heaters please return it to your nearest Tesco Extra or Superstore where you will be given a full refund
Contact details:
Tesco helpline Freephone 0800 50 55 55
To report any concerns you have call Trading Standards via Consumer Direct on 0808 156 2256.email: dover7@msn.com - 14 December 2011 12:50142324I bought one of the Tesco heaters. I worked very well for about four hours then failed completely. I checked the fuse which was OK so, having unfortunately discarded the till receipt, I thought that was it.
On seeing Paul's posting I phoned the Tesco helpline (five options - none of which apply - hold for an operator - here we go (yawn) - not so! - instant response! ). A very helpful lady called Laura checked my postcode and the product, informing me that they can identify it as one of their lines by a Tesco sticker on the back, and even without the till receipt Tesco would reimburse in full.
Tesco Clubcard customers (I am not) are informed of recalls by E-Mail or post.
We will see how it goes from here ..... - 14 December 2011 13:00142325thanks for tipping us off john - much appreciated.
good to see tesco coming out of this well, not the most popular shop on here. - Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,931
14 December 2011 13:15142328Since Morrisons opened I am glad to say I have not set foot in Tesco but that is a very good bit of customer relations from them towards John.-----------------------------------------------------------------------
I try to be neutral and polite but it is hard and getting even more difficult at times.
------------------------------------------------------------------- - 14 December 2011 13:38142337That is a very interesting post John...glad the TS information proved useful to you..so if it helps people generally we are delighted to carry it.email: dover7@msn.com
- Brian Dixon
- Location: Dover
- Registered: 23 Sep 2008
- Posts: 23,940
14 December 2011 15:22142350be carefull when you vist canterbury and thanet areas,aparently there are fake £20 notes being passed around.apparently there has been thousands of pounds worth has allready been handed in to the police by inocent people and buisness.
so if you been to those areas resently please cheak your £20 pound notes. - 14 December 2011 23:05142408Yes, very good public relations there from Tesco for John
living up to their slogan then, 'Every little Bit Helps' I like this thread
Brian, I must go and count all those £20 notes I'm hoarding, I wish
- 15 December 2011 14:48142458An update to my post no. 12. I took the heater back to Tesco today. A few taps on a keyboard and my debit card was credited with the full amount with no haggle.
Simples! - 15 December 2011 20:53142524Thats good john glad they reimbursed you, and thanks Brian for the tip off about the £20 notes.
- 16 December 2011 16:11142679Latest one just in this minute from Cllr Nigel and TS.
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KCC's Trading Standards Officers are warning householders not to let stormy weather become a rogue trader's Christmas bonus!
News and weather reports this week suggest Kent may feel the effects of stormy, cold, weather and strong winds. Rogue traders are likely to latch on to this and suggest to home owners that repairs are necessary when they are not, or to charge extortionate sums for minor repairs. These rogue traders will often cold call. Previous examples of this type of con have included roof repairs and making trees safe.
They may even try and tell you that you can claim back for the work via your insurance company. DON'T BE FOOLED.
If your property is damaged by the weather you should contact your insurance company FIRST and follow their advice.
Kent Trading Standards advise consumers to be wary when dealing with traders at their door. Consider carefully whether you do want the goods or services offered.
In most cases if you agree to buy anything costing over £35 from a trader at your door, the law gives you a 7 day "cooling off" period to change your mind. The trader must give you a written cancellation notice if you agree to have any work done. Failure to give this notice is a crime.
If you are considering work in or on your property it is always best to get at least a couple of quotes from traders. You can find reputable traders on the "Buy With Confidence" good trader scheme run by us. Our officers vet all traders on the scheme for trustworthiness and to ensure they comply with consumer protection laws. Or, ask for recommendations from friends or family.
To report any concerns you have or for details of Buy With Confidence traders call Trading Standards via Consumer Direct on 0808 156 2256. You can also visit www.buywithconfidence.gov.uk for a list of traders.
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