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after waking with a toothache this morning and knowing that my dentist does not open on a saturday i rang the n.h.s denaline service.
they took down all my details and told me to report to the fracture surgery reception at 11.10 am at the above.
at 11 am i checked in and a rather disinterested young woman gave me directions where to go without once looking up at me.
i arrived at the maxillo facial unit(great title but they mainly deal with choppers so no problem), the reception was unpersoned and there was a note exhorting people to sit down and be patient. after an hour i was getting a trifle impatient and enquired as to when i would be seen.
it transpired that i was in the wrong place and should be at the dentaline unit next to the reception i had booked in with.
this time there was an older woman that when she realised what had happened was most apologetic and got me seen right away.
meanwhile the doughnut that had misdirected me dissappeared like a shot out of a gun when she clapped on eyes on me, no apology.
i hasten to add the dentist and dental nurse were excellent and patched me up until i can see my own dentist.
it seems to me that evenings and weekends are bad times to use a hospital, no top brass, hardly any doctors to keep things under control.
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