Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#1
Just watching the news a lady was on there who has had house insurance with Nat West for many years, at a cost over a thousand pounds a year.
she has always just accepted the cost.
After talking to friends she found they were only paying £200-£300
She contacted Nat west by putting in for a new house insurance under her daughters name and nat west came back with a quote for £300!!! thats £700 less!!!
She complained to nat west who threw out her complaint.
Since the BBC got involved Nat west reduced the cost to £322 which this lady rejected and she found another insurance company who could do the insurance for £290
On questioning Nat west they said they have done nothing wrong(which is probably correct) and that they sent out this bill
as per normal each year and this lady never questioned it and agreed it.
But once this information came to light surely they would have accepted it was a moral dilema? nope they stated they did nothing wrong.
Well thats one way to lose customers.
So its always good to shop around
ALL POSTS ARE MY OWN PERSONAL VIEWS
Guest 710- Registered: 28 Feb 2011
- Posts: 6,950
#2
-"Warning: Car insurers charging renewal fees
Fight hidden charges and costs with 10 tips to bag cheaper car insurance."
-"New right to pay council tax over 12 mths, not 10, in England. We get lots of gripes, so good news: from April, you can pay council tax direct debits monthly. Some councils aren't keen, so may not tell you."
-"Free tax code calc. Can you reclaim £1,000s?"
http://www.moneysavingexpert.com/latesttip/?utm_source=MSE_Newsletter&utm_medium=Email&utm_term=26-Feb-13&utm_campaign=latesttip&utm_content=1#tip_emailIgnorance is bliss, bliss is happiness, I am happy...to draw your attention to the possible connectivity in the foregoing.
Guest 710- Registered: 28 Feb 2011
- Posts: 6,950
#3
Ah, here we are...
" LOYALTY DOESN'T PAY
Are insurers charging customers more for being loyal? One Money Box listener who had used the same insurer for 38 years discovered she was paying more than £1,000 for home insurance that she could get for £320 as a new customer. "
http://www.bbc.co.uk/programmes/b006qjnvIgnorance is bliss, bliss is happiness, I am happy...to draw your attention to the possible connectivity in the foregoing.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#4
i find that it is best to change insurer every year as they all give a good deal for new customers then hope that you get into the habit of renewing without shopping around.
Guest 655- Registered: 13 Mar 2008
- Posts: 10,247
#5
You should most certainly review your insurance every year. Whatever you do, keep an eye on the small print - it is not all about price.
Guest 1694- Registered: 24 Feb 2016
- Posts: 1,087
#6
Until last year I had been insuring my car with the same company for 12 years. Every year they had come up with the exact coverage and benefits that I wanted at a price better than anyone else and I was a happy bunny. Then last years renewal from them came as a shock to the system - no change from my side, no accidents, same car as the previous year, so theft, no damage, no claims etc.. - it was suddenly £300 a year more. Needless to say I shopped around until I got a quote with almost the same cover and benefits for £10 less than the previous year's renewal (£310 less than the renewal quote from my regular insurer).
This year the same company, which has also been providing my house and business equipment insurance since 2006, sent me a shocking renewal notice. Again, no changes on my side, no floods (my house is on top of a hill), no subsidence, no local increase in crime, no claims, etc. but the premium was accelerated by nearly £400. They provided no explanation for this increase, so I switched to another company with exactly the same cover for the same price as I paid last year.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#7
another trick they do, think i have mentioned this before, is send a letter very close to the renewal date asking why i had not renewed. the first time i fell for it and renewed the next year they done the same and i cottoned on that they hadn't sent a renewal letter in the first place.
this time i got straight onto the internet and found a much cheaper deal but as barry says above we really have to read the small print about coverage, excesses etc.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#8
did i not say that to???
ALL POSTS ARE MY OWN PERSONAL VIEWS