• The post you are reporting:
   
  Just watching the news a lady was on there who has had house insurance with Nat West for many years, at a cost over a thousand pounds a year.
  she has always just accepted the cost.
  After talking to friends she found they were only paying £200-£300
  She contacted Nat west by putting in for a new house insurance under her daughters name and nat west came back with a quote for £300!!! thats £700 less!!!
  
  She complained to nat west who threw out her complaint.
  Since the BBC got involved Nat west reduced the cost to £322 which this lady rejected and she found another insurance company who could do the insurance for £290
  
  On questioning Nat west they said they have done nothing wrong(which is probably correct) and that they sent out this bill
  as per normal each year and this lady never questioned it and agreed it.
  
  But once this information came to light surely they would have accepted it was a moral dilema? nope they stated they did nothing wrong.
  
  Well thats one way to lose customers.
  
  
  So its always good to shop around

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