Buckland medical practice was placed into special measures in 2018 by the CQC. Patient safety was the main concern.
All previous inspections having rated as ‘good’, did anybody identify the key staff change which resulted in the rapid deterioration of the surgery?.
The practice manager for many years, [name removed], had vacated her position and compromised her patients safety in doing so.
Partner practice to the Buckland Medical Centre is the Peter Street Surgery. Check their staff lists and you will discover Where [name removed] had gone.
Peter Street had been rated as ‘good’ under [name removed] management, so why would patient safety be compromised at Buckland for [name removed] to take over from [name removed], who incidentally stood down as manager, at Peter street?
I have the full details if anybody is interested. Anybody signed up to either surgery should be very concerned
Brian Dixon and howard mcsweeney1 like this
Ok so following on from my last post, we know patient safety was compromised at Buckland Medical Centre and that they had been left with no manager. We also know that the absent manager had very quietly taken over the daily running of the Peter Street Surgery. But why?
Peter Street was rated as ‘good’ by CQC inspectors under [name removed] leadership.
Manager that are successful and doing well may at times move on, but [name removed] incredibly stood down and continued to practice as a G.P only, still at Peter Street. His vacated position was filled by the Buckland Centres manager which compromised patient safety there.
None of it makes any sense at all. right?.
Well here’s the heads up of behind the scenes main points that bring the events into some focus.
A patient exercised his legal rights and made an access request for a copy of his medical records following much concern for his wellbeing by friends. Peter Street had to release the records.
[name removed] was aware he had been the primary care provider to the patient, he was also aware the records exposed fully gross misconduct and criminal abuses he had committed against the patient.
Certain of a complaint being imminent, a manager had to be available to address the complaint, but this manager could not be [name removed] for the simple reason that he has no possible defence to justify his actions.
Up steps the manager of Buckland which allowed [name removed] to stand down and take cover practicing only as a G.P, all managerial obligations removed from his shoulders.
The Buckland manager at that point became an accessory to assist [name removed] in evading justice and avoid the impossible burden of addressing the complaint.
The safety of Buckland patients was compromised so the manager could engage in committing criminal acts.
The crimes and abuses that both managers have gone on to commit against the patient are deplorable, inhumane, and criminal, for which both deserve to face incarceration.
An accurate rundown of their crimes will be made available in my next post.
You're making some pretty bad accusations here so I'm going to ask that you don't name anyone involved, and don't post anything that can't be proved.
Brian Dixon and Jan Higgins like this
Don’t worry Chris, unlike my rights, which have been completely violated and denied to me, those involved are invited and encouraged to pursue slander or defamation cases, but between them so many human rights and criminal breaches have taken place against me then let em bring it on. If you think serious allegations have been made already then heavens knows what you will think of the full story.
Innocent people are able to explain themselves they don’t run and hide like chickens. I will avoid names though from now.
So a visibly distressed patient attends his doctors and asks for help to come to terms with the trauma and grief from the loss of his son as he was not coping well. The patient adds that his sons 18th birthday had recently passed and that this event had been the trigger for his condition.
To corroborate his claims historic entries were available in the patients medical records.
Several more appointments were attended by the patient who related the above account each and every time he attended.
The patient was asked to see a counsellor, which he did, after which a report was made available for patients G.P. The report states that the patient is ‘adamant’ the loss of his son is all that is the cause of his current condition.
The doctor then had all he needed to make an accurate diagnosis, prognosis, and the trigger point that had led to the patients suffering.
So in recording a misdiagnosis the doctor did so deliberately and with intent to cause the patient severe harm.
All G.P’s are fully briefed on the dangers of grief and imperative for early intervention, accurate assessment, and correct treatment, owed to the very high probability of death to the patient in the event of the condition going untreated.
So after making the misdiagnosis the doctor prescribed drugs that unbeknown to the patient were very strong psychiatric drugs which were life changing, mind altering, emotional killing, sole destroying shite, that were a drug used to treat the misdiagnosis.
So not only was the patient drugged to near comatose state for 4 years of his life, but worse still his true condition was left untreated.
Being acts of deliberate intent this amounts to no less than attempted murder.
The doctor was fully exposed when the patient obtained his medical records that identified the doctor had not made a single reference to the patients son or any indication the son even existed.
And so instead of ending the patients suffering the doctor chose to run and hide and attempt to evade justice, aided fully and provided the opportunity by the manager of Buckland Medical Centre.
The anticipated complaint was inevitably submitted to which the doctor has never responded to or even been requested to give comment upon owed to the Buckland manager placing herself directly in front of the doctor and acting to deny and violate the patients every human rights which I will cover in my next post.
Innocent managers don’t stand down and run to hide like chickens!!!
howard mcsweeney1 likes this
Why has it taken so long for this issue to be raised and made public?
Well my personal opinion and general belief is not to do your dirty washing in public, there are as a rule many alternative forms of action far more appropriate to any given situation.
So with that in mind what is it that has possessed me to bring this issue to public attention?
The answer is simply that as a result of the abuses I have suffered at the hands of these high flying professionals it is me, the victim, in the matter that continues to be persecuted, simply as a result of asking my doctor for help.
If anybody is not aware the legislation pertinent to any standard medical practice, we’ll let me assure you that, any patient that receives a service from a NHS provider, if dissatisfied, has a fundamental legal right to make a complaint, to have that complaint properly investigated, and to receive a full written response to the complaint.
Do your research and see if you can find a case in any archive that covers the issue of a patient failing to get any response to a complaint. You won’t find any reference covering this issue as it simply does not happen. Until now that is.
I have put my complaint to every appropriate governing body, it now sits with our MP’s office, I have been fighting the case for moving into years now, I still have no response.
To a certain degree I could handle this fact but the situation this whole affair has left me facing is that it is now impossible for me to access any trusted alternative care services, I know the content of my medical records is totally inaccurate, which leaves my life under constant threat. Enough is enough.
I know posting this will leave me in serious danger of repercussions but weighing that against the rights of residents in Dover and st Margaret’s, if anything does happen to me then I hope to be remembered for standing up against the evil wrongdoings of our authorities.
howard mcsweeney1 likes this
And so to the part played by the Buckland manager, well that has been the driving force behind my complaint not being responded to.
On initial request for her intervention to have my doctor respond to my complaint I received threats from this person and had my frame of mind questioned, a bit rich considering her awareness that I would be in a critically dangerous predicament from all the drugs I had been given and now suddenly had no access to any more. A more appropriate response would have been to ensure continuity of care and to investigate my complaint.
I took the matter up with the ombudsman but when they spoke to the manager she convinced them I had been provided all response letters.
Effectively she sabotaged my complaint and made it impossible for me to access alternative medical services or any support service that could investigate the complaint. Basically she violated all of my civil, legal, and human rights.
This remains the case to date.
Who should be aggrieved for me posting this matter on site? The answer is not those responsible, the answer is me!!!
Why should I be forced to resort to such drastic actions when all I have done is ask for a complaint to be answered.
I have only disclosed main points of the case, to delve deeper I have been sent to hell and back.
I have reached a point that I do not care any longer what further abuse is to come because without access to medical care I will inevitably suffer a slow and painful death anyway.
At least you residents can now make an informed choice who you wish to provide your care.
Happy Bank Holiday to you all
Have you raised the issue with either your MP or the General Medical Council?
I'm confused as to what treatment you wanted from the GP if pills and counselling weren't it. Most Gp's will prescribe anti depressants if a patient claims to be feeling sad, depressed etc. I'm not sure I follow your grievance.
Jan Higgins likes this
Have you raised the issue with either your MP or the General Medical Council?
Line 15 in post 7 Peter.
Pablo likes this
15 across 7 down.
The issue has been raised with everybody I can think of but the surgery have misled and deceived anybody involved.
When the dust settles the very sad thing is that one simple action could clarify the entire issue of exactly who is being persecuted and who is not playing by the rules.
The surgery are legally obliged to maintain an accurate up to date and completed catalogue of all complaints that are received. Added to all entries there should be a record of the actions taken and more importantly the responses that have been sent to the complainant.
The surgery have been contacted no less than 9 seperate occasions about my complaint so it impossible for them to deny that they are completely aware of the complaint.
The ombudsman claims I do not have a final response letter, a conclusion he made after discussions with the surgery manager.
Therefore the complaints catalogue held by the surgery will identify beyond any doubt that my every right is being denied.
Either my complaint is properly recorded but has not been followed up or my complaint has never been recorded at all. In either eventuality the only two possible scenarios there can be are a total violation of my rights.
With such a very simple action as to apply for access to the surgery complaint records pertinent to my complaint, it’s beyond an absolute liberty that I remain in the position I am.
What is the point of legally binding legislation if it can be ridiculed and ignored.
We have a national NHS Constitution for the simple reason that the worst abuses which can be inflicted upon us are through the use of the medical services. When laws and procedures in this area are disregarded then this is the day, as a nation, we relinquish our very being, our right to life.
Animal rights protesters would not allow the abuse of animals so why is there little resistance against the abuse of people.
I should never have been forced into disclosing this matter the way I have done but when your human rights are violated and denied, take my word for it, you take any action available.
Different diagnosis and medications can be given and blagged away. Failing to record and deliberately omitting all mention of a patients reason for seeking medical assistance cannot be blagged away.
When this happens then anybody in the future which may require the patients records in an emergency or whatever then that person is given a totally false perception and cannot therefore administer correct treatment with misinformed history. A patients wellbeing is severely compromised
My doctor knows exactly what he has done which is why he took urgent unorthodox actions
Your situation sounds awful, I can only advise keep on to the ombudsman and the MP.
There are other avenues for patient complaints as well.
Hope you can get the resolution you need.
howard mcsweeney1 and ray hutstone like this
Arte et Marte
When public NHS medical care goes wrong there is a legal process by which we may pursue to rectify the problem and prevent reoccurrence.
When the medical care we are provided has been administered to us with the knowledge it is wrong, then there has been no mistake made, and instead of acting to rectify the error, we alternatively come up against a series of obstacles that are placed in our way to de rail the standard legal process.
The use of our medical care provision to attack and abuse us is very serious crimes against humanity. Adolph Hitler can vouch for that.
In this country, when these rare, but not unheard of, events occur, it is very darkened futures we, and our offspring, face when there is combined and coordinated effort by the authorities to cover up these atrocities.
I’m sure I will face more troubles owed to this story, but I have no rights in place anyway.
This story is in no way delivered to ride a sense of any anger, but instead is intended to do totally the opposite, and provide the local residents the right to make informed decision who they wish to care for them.
Trust your own feelings and make your own investigations for more definitive conclusions.
Awful like you would not believe in your most terrifying nightmares, and very sadly I have barely scratched the surface in these posts, there is a hell of a lot worse still to come yet but I’m going to let the dust settle just for now.
When a person is seriously abused in any way we have the resilience to put bad times to rest, leave them in the past, and re calibrate our train of thought to visualise only better times in the future. In this regard we as human beings are lucky.
When exactly the same abuses are suffered but we are denied the opportunity of laying the past to rest it is not possible to forget and move on.
In this situation, with no possibility of accessing future healthcare services, and with great uncertainty what further abuses are still to come, the worst of two evils is not what has happened but for certain is the uncertainty of what the future holds.
My main concern at present is simply what am I supposed to do if I become very ill or have an accident? It’s an uncertainty that is relentless in ones mind, and a joke that anybody should have to live with the fact.
Out of curiosity, does anybody know the ‘official’ excuse given to the public as to exactly why the Dover Mental Health Services was discontinued and shut down?
Otherwise write to the CQC as they have to reply to you and can sanction the Practice.