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    not sure what they actually entail barry so cannot offer unthinking support.

    i have had to visit people at weekends and the same problem exists, bored staff reading dire magazines, cleaners banging and crashing around sick people the list is endless.

    the normal daytime staff are usually of the highest order, if managers took turns in covering weekends and evenings they would see for themselves what goes on.

    the three warnings needed would not take long to get rid of many.

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