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    Courtesy The Times..........

    Fakes, fraud and forgery in Lloyds PPI selling scandal

    Customers were caught up in one of Britain's most notorious financial scandals after salesmen

    working for the country's biggest high street bank forged information on their loan agreements,

    it has been claimed.

    An investigation by The Times into Lloyds Banking Group has found that contractors employed at

    its largest PPI complaint handling unit were taught how to play the system to the detriment of clients.

    An undercover reporter went through the recruitment and training process to work as a PPI complaint

    handler at Royal Mint Court in London.

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