Guest 2752- Registered: 31 Jul 2018
- Posts: 5
#1
Just had a call from First Utility.Say i have to have a smart meter installed.If not i will be switched to a different tariff and charged £30 each per exit fee.Can they do this? I agreed to my tariff till 2019.Didnt know this was in clause?
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#2
Just a try on as nobody can be forced to take a smart meter, as for switching you to a different tariff for refusing even though you have an agreement until next year sounds like bullying. Maybe a call to the CAB would be your next step?
https://www.dover.uk.com/forums/my-dover-forum/smart-metersReginald Barrington
- Location: Dover
- Registered: 17 Dec 2014
- Posts: 3,261
#3
Arte et Marte
Guest 2752- Registered: 31 Jul 2018
- Posts: 5
#4
Thank you all for your replies/advice.Will let you know how I get on when I call them
Reginald Barrington likes this
Guest 2752- Registered: 31 Jul 2018
- Posts: 5
#5
Phoned First Utility,they say its in my agreement that I must have 1 installed 6mnths after my tariffs begin.So it looks like I must have 1 before end of august 2018.If I switch after 10th February 2019,i will be able to switch without paying any exit fees,b4 that I will be charged £30 for gas/electricity.
Weird Granny Slater
- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,095
#6
I'd advise you to check the small print in your original agreement with the company: if there's no mention in that, they can't force you.
FWIW I decided to exit my current supplier when it put up my monthly dds by almost 60% for no reason that I could establish. Looked into the various deals, and discovered that it is now common for suppliers to require customers to opt in to taking a smart meter when signing up for a new tariff.
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Guest 2752- Registered: 31 Jul 2018
- Posts: 5
#7
Thank you,will check that small print! Let u know how I get on.
Guest 2752- Registered: 31 Jul 2018
- Posts: 5
#8
Hi peeps,just looked at small print in agreement and indeed it does state that I must have
a smart meter installed within 6mnths of agreeing to tariffs.Sickening.At least I wont be charged from
switching providers afrter feb 10 2019.Just hope I can switch once this bloody meter is installed as
I habe been told I may not be able to?
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#9
I understand they are compulsory?
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Reginald Barrington- Location: Dover
- Registered: 17 Dec 2014
- Posts: 3,261
#10
No not compulsory Keith, but from what Des says they may be when changing supplier.
Arte et Marte
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#11
I see reginald
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Weird Granny Slater- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,095
#12
Des58 wrote:At least I wont be charged from switching providers afrter feb 10 2019.
If you look around you'll find suppliers who'll pay your exit fees to pick up your custom, and won't insist you take a smart meter.
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Guest 2754- Registered: 1 Aug 2018
- Posts: 1
#13
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#14
well done to all those advisors
shows the forum is helpful and full of info
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