I wanted to phone British Gas about a bill,but the phone number I always use is not working,I phoned several different numbers.with no luck just a long tone,so I had a go to contact the on line but it just comes back to me.,I know a lot of the staff are working from hope,due to the covid 19 but I should be able to talk to somebody. It is so frustrating.
hope everybody is keeping safe & well
Just don’t pay it, then they will call you!
Weird Granny Slater likes this
The customer service number should be on the bill. Mine's 03332008899, but that's HomeCare ('we won't service your boiler, but we will take your money').
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Roger, I don’t know if you have tried this link, but using the online chat might achieve something.
Have you tried Esther Rantzen? Mind you the Gas Board always said "This has got nothing to do with us".
Quis custodiet ipsos custodes?