howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#1
Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,931
#2
I never go into W.H. Smith unless absolutely necessary horrible scruffy place.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Guest 717- Registered: 16 Jun 2011
- Posts: 468
#3
Lush came out high?! I can't even go in the place, it offends my nose!
Keeps politics to myself
Guest 664- Registered: 23 Mar 2008
- Posts: 1,039
#4
WHS is another Dover shop where customer service could be improved, although nowhere near the level of Elms Vale Cleaners. You sense the staff are treated as underpaid and undervalued wage slaves and I have a certain amount of sympathy with them.
All the greater pity that Sussex Stationers closed.
Guest 667- Registered: 6 Apr 2008
- Posts: 919
#5
I do not like going in to WH Smith apart from its poor lay out it is also expensive, however when I have gone in there I have always found the staff to be cheerful and helpful.