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    I use Amazon for items quite a lot. You do have to beware of occasional scams (usually larger Marketplace items coming from abroad) but I have never had any major problems. A large framed print which I didn't receive was quickly replaced. The reviews are extremely helpful. I like wandering around the shops to choose certain items of furniture, but if I know what make and model I want then I usually go online and search a few well known sites to compare prices and have it delivered to my door - no lugging heavy boxes or having to take the car. I must admit I lose the will to live in Argos sometimes!

    As you said "How on earth can shops survive faced with that kind of competition"?

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