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    When I posted that I knew someone would say what you did, Jan. The point is that plenty of times it IS possible to buy something in Dover instead of elsewhere, but people still don't. We are all guilty of it but small changes in retail behaviour will make a positive impact. I venture to suggest that the delay you experienced at Argos could have happened at any Argos and is not indicative of Dover as a whole.

    BTW for your next item (and I am not on commission from DBW) have you thought of their kitchen outlet? Or the Co-op?

    A few improvements in customer service skills in some of our shops would not hurt. A particular dry cleaners springs immediately to mind.

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