Ah yes..the Wetherspoons bog standard letter. A whole brace of us wrote to them, oooh I dunno maybe 2 years ago now or more, on Nigel Collor's suggestion and rather remarkably we all got the same letter. Whether your one above is exactly the same as then I cant remember but I suspect it is...and written by the same machine!
worth a try but Wetherspoons are out there too busy making money to take time to worry about the complaints of a few locals in..ermm where was that...Dover !!?