Dover.uk.com
If this post contains material that is offensive, inappropriate, illegal, or is a personal attack towards yourself, please report it using the form at the end of this page.

All reported posts will be reviewed by a moderator.
  • The post you are reporting:
     
    I posted a while ago that I had emailed Wetherspoons (Howards suggestion!) regarding Snoops. I have had a letter:

    Dear...

    Thank you for taking the time to contact Customer Services Department with your comments.

    I am sorry to hear of your disappointment with the building at Castle Street, Dover. We treat feedback from neighbours very seriously. As a result, I have passed your comments and observations will be passed to the Property and Development Department to review and take any appropriate action.

    Thank you for taking the time to contact us and do hope you will not be deterred from visiting our pubs in the future.

    Julie Smith, Customer Service.

    JD Wetherspoon plc
    PO box 616
    Watford
    WD24 4QU

    I have left in the grammatical errors, as it is probably an indication of the mis-use of a standard template rather than a personal letter. I note that they do not indicate they will reply further to me with any information. I am sure they are sorry to hear about the place, but surely not surprised?! Perhaps if more of us wrote and complained via the website, as I did, we might produce a better response. I am fed up with the deriliction there.

Report Post

 
end link