Bern, I am in shock

Having just caught up with this post, I went to check my bills as I immediately knew that ours was definitely higher than yours and indeed most of the others on here. I naively thought that everyone's was roughly the same give or take and that meters would be more accurate and would save us some money as the girls are away at uni. I received a letter only last week to say that we would shortly be getting a meter installed.
We are paying just shy of £800.
BarryW, noticed your comment re 2 people household rate, thank you, I will certainly be calling them asap