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    in theory what keith says is true, my experience is different.

    the first reading of my meter showed that i had used 1400 quids worth in a month, a check found that a pipe under my tiny front patch had a leak.

    they repaired it and didn't charge me, a few months later the same again, they claimed that the leak came from the same pipe a few inches further along, cost me 100 quid to repair.

    needless to say i came off of the meter and pay as to my rateable value.

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