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    I have just recieved a call from the housing department telling me I have not paid my rent and I am now in arrears.
    I pointed out that the benefit changes do not come into effect untill the 8th April but it seems they cant wait for then, I should have paid the increase on the 1st April.

    I asked to make an appointment to talk this through with them and I have an appointment on the 23rd April, they must be busy.

    I also asked if we could accept the first option, which is to move to a smaller dwelling?
    She informed me that they don't offer help with that any more and if we want to move, we have to do it ourself online.

    The only consession is for disabled children, others can ask for means tested help, for a 13 week period only, that might be extended to 26 weeks. It seems that is down to the discretion of the council.

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