The post you are reporting:
No it's not right Marek.
It's also not right that she should be paid such a high salary and given bonuses, when clearly she wasn't achieving any targets, in fact making it worse.
Sadly, this body is now described as not fit for purpose.
Whether it was Maggie or any other Prime Minister, there are horses for courses and I agree that with immigration it is better to promote from within, so the person at the top knows all the scams, lies and likely stories people will come up with and can make decisions based on experience.
When I was young in my career (at Natwest) , I was told that supervisors and managers don't necessarily need to know what the job entails, because it is the people they are supervising or managing. To a certain extend I agree, but as with finance, immigration or any specialist field, there is a definite "need to know" to be able to make the right decisions.
Roger