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As usual, it is down to management! If a workforce is managed intelligently and warmly, and their brief is clear and measurable, a team will form itself. Sadly in local authorities people are oftne promoted way past their capabilities and poor management is the norm rather than exceptional, and of course people who are poor managers will not challenge other poor managers for fear of exposing their own inadequacy. So, we continue with poor negotiators, poor managers, and that trickles down to the workforce. Unfortunately, as a manager, I have to own up and say that it is true: it is managements fault!!!!
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