Guest 656- Registered: 13 Mar 2008
- Posts: 2,262
80 pence to be exact at Chapter Eight
One evening recently I went there to eat with my two daughters, they were both home from uni for the weekend and fancied a chinese meal so off we went. We had our meal and drinks and then I needed to take some tablets which have to be taken after meals. I asked for some tap water.
When we went to pay the bill I noticed they had charged me 80p for the tap water. I queried this with the waitress, she told me that this was their policy and that I would have to pay it.
Needless to say I didn't leave a tip and I wont be going back there again
Guest 716- Registered: 9 Jun 2011
- Posts: 4,010
At lest `Dell Boy`put it in to bottles...
Guest 744- Registered: 20 Mar 2012
- Posts: 412
I'm not surprised Colette. A few years back we stayed at a lovely little pub in the Yorkshire Dales. The landlady, who was pretty fearsome, hated serving up tap water on the basis that she had to pay for it. She used to tell her American customers that the tap water was "dodgy" and it was far safer to drink the bottled variety. I often wonder how much profit she made out of this little ruse.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
bad business sense in my view, 3 meals being paid for so adding 80p for a glass of water would always offend the customer.
Guest 703- Registered: 30 Jul 2010
- Posts: 2,096
Maybe the water was free, 80p was for loan and washing up of the glass.
Guest 643- Registered: 12 Mar 2008
- Posts: 1,321
They certainly haven't improved their reputation with this revelation, good for you Colette for telling us about it.
There's always a little truth behind every "Just kidding", a little emotion behind every "I don't care" and a little pain behind every "I'm ok".
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
Very short-sighted of them - Tony wouldn't have charged anything I'm sure, when he owned it.
Roger
Guest 698- Registered: 28 May 2010
- Posts: 8,664
Establishments with DDC alcohol licenses are required by the terms of their license to provide free tap water to customers on request. If they charged 80p they are in breach and should be reported to DDC licensing dept.
I'm an optimist. But I'm an optimist who takes my raincoat - Harold Wilson
Guest 672- Registered: 3 Jun 2008
- Posts: 2,119
Go get em girl, cheeky buggers.
grass grows by the inches but dies by the feet.
Ross Miller
- Location: London Road, Dover
- Registered: 17 Sep 2008
- Posts: 3,707
beat me to it Peter
"Dream as if you'll live forever. Live as if you'll die today." - James Dean
"Being deeply loved by someone gives you strength,
While loving someone deeply gives you courage" - Laozi
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
Yes indeed, I would report that too. It must be a fine-able breach and will stop them doing so again in the future.
Roger
Guest 656- Registered: 13 Mar 2008
- Posts: 2,262
Well that's interesting to hear re breach of alcohol license, thanks guys. We had ordered large drinks with our meal too which made it even worse to be charged for the drink of water..........Its an utter disgrace
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
looking at the viewing figures of this thread it won't have done much for their reputation.
Guest 739- Registered: 16 Jan 2012
- Posts: 85
I wouldn't eat there if you paid me to, I'm afraid. It's never happened to me but I know people who've had bad stomachs etc after eating there. We always go to The Good Luck - fab food, reasonable prices, huge portions, lovely waiting staff, and free water if you want it.
I think we are all guinea pigs in the middle of an experiment for which they have forgotten to set up a control group!
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
they had a very good reputation then it changed hands, must have been about two years ago.
Guest 719- Registered: 11 Jul 2011
- Posts: 443
Yorkshire Born And Yorkshire Bred
Guest 653- Registered: 13 Mar 2008
- Posts: 10,540
I thought it was always pretty good when Tony owned it, but it began to "drop-off" and eventually he sold it and stayed on as Manager, but you'd have thought, kept the standards up - sadly it seems, not.
Let us know how you get on Colette.
Roger
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,942
Collette
as its a breach the only ay the council will know is by you telling them
so go get them girl.
it was stupid of them and they lost out on a tip because of this silly charge
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