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  Paperwork, while a bit of a problem, is used as an excuse for doing less face to face stuff, not only by the police but by other public services. The idea of local community policing is, in fact, an old fashioned concept grounded in real experiences and sums up The Big Society that Dave keeps on about. Police who knew local people, had insight into local culture and respected local habits - it works, we all know it works, but it doesn't happen.

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