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Good Blog, but it made my blood boil in all the wrong ways. It matters that we ask people using the services what works for them - that doesn't mean giving them exactly what they ask for: they could say that having an iPod and tutu would help, that doesn't mean we provide them. No - it means properly consulting, not consulting inthe same way as LAs do about housing and local improveemnts, when the deal is done and they want us to rubber stamp it because we havebeen hoodwinked and flattered into it. Consulting in a measured and open way, measuring what has worked for people and what may work again. Those proper consults actually work, not for target-achievement, but for being useful to people. Addiction is hard to move away from, andevery person trying needs support. Not hand-outs, not bribes, support. Ask the fella who started the Big Issue, he knows!!