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    Other than cost, though, how often have we been to tesco petrol station at a busy time to find just one person behind the counter and maybe one other filling shelves as if there were no customers at all. I got to the front of a very long queue to pay a while back - only one person on the till, dozens of cars and customers waiting - and saw a guy just behind the door. I asked politely if he might help and was told he was on his tea break, and received a hostile grimace.

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