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John.
Harry has given you some good advice and I echo all who say do not give up.
There is help out there and there is loads of very good youth who will jump at the opportunity you are offering them.
If people want to know why so many youth are apathetic towards work these days then your experience at the jobcentre is one of the main reasons.
Having similar experiences at Dover JC myself, I can say first hand that it is a totally demoralizing experience, dished out by totally inexperienced uncaring staff.
Having said that, it may well not be their fault though, as they are probably so demoralized themselves, at not being able to do a good and proper job because of stupid rules, regs & red tape.
When the Deal Office was open it was a pleasurable experience, with friendly, happy, helpful staff, why has that changed?
Getting help for our youth, to get into employment, must be a top priority.