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  Yes, Barry. All this employment...terrible.
  
  What of any additional costs?
  
  Why no mention of the savings?
  
  [leaving aside the fact that it takes two members of staff to stand about and comment on my lack of understanding of the workings of a shop's automated teller system that they have been trained to use]
  
  For every 'saving' such shopping freedoms deliver there is also the cost in unemployment which requires either increased taxation or general disdain and abandonment.
  Added to this is the absolute requirement to any retail business of customer spend. Where are these customers to come from if every effort is made to do away with employing people to deal with people plus the fact that many of these supposed innovations take money out of our economy and off to pastures foreign.
  
  Why is that your every thrust is to increase the need for public spending coupled with an absolute abhorrence of taxation?
  
  Why not, in this day and age, allow for browsing and comparisons to be done online and bring the joy of the personal touch back into retailing?

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