Well that is my email sent to Charlie - I have also sent an email to the Daily Mirror.
I have sent James an email to let him know the situation and hopefully he will be able to find the time to ask the Taliban to stop firing bullets so that he can make a phone call to the very special Santander, I do hope the Taliban respect his wishes.
What has made this so more difficult is that I am trying to keep the presents a surprise to my daughter so have not been able to discuss this disgusting behaviour of her bank too, with her. But I will be encouraging both Donna & James to change their banks as soon as possible after Christmas - that will be 5 family members bank accounts will be closed by the beginning of January. I guess they can afford to lose customers, as they are one of the biggest banks in the world
