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There has been rudeness in the NHS for years, the worst I ever encountered was from the awful Mr Rodney Ledward who was eventually struck off.
Vic, I think we all know you are blinkered with your view on hospitals. The worst for me was Gorlestone up in Norfolk where my husband died. I was not informed he was to have a minor procedure one afternoon as a result my three hour bus journey to see him was a waste of time as he was not there. He had not regained consciousness when I had to go to catch my bus home, later that night he died. The nurse was very nice when I went to collect his things but the doctor there was unavailable. I had to wait for my own doctor to explain what had happened.
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