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  A sad fact of life Vic, as Howard pointed out we are all using the internet a lot more for shopping and many retailers are encouraging it's use too as they save on overheads.
  
  Most of the main multiples offer click and collect and some deliberately make items not available in store to get you to buy online.
  
  Banks have been plugging online banking for ages and now branches are closing down in droves too.
  
  Ordering prescriptions, making appointments and Doctors consultations online are also being gradually introduced. Imagine what might be offered in the future; perhaps step by step instructions for DIY operations at home!

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