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    Yes Howard. There seems to be a lack of service culture in Dover.

    Recently we needed a new washing machine. Went into Delmaines and no interest in the customer or advice on what was available.

    A friend suggested Fullicks in Cheriton where "more mature" people served and answered questions and gave advice. We purchased from them (free delivery/fitting). When delivered another five machines being delivered to addresses in Dover.

    So Dover retailers are in fact losing business.

    My wifes hates supermarkets but I do use Sainsburys in Ashford also for fish and a few odd bits the new Morrisons

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