Captain Haddock wrote:
1. NHS letter arrives today to book consultant on line.
2. Choice of five hospitals - letter says all see 9 out of 10 patients within 21 weeks
3. Click on each. No appointment available 'at this time'.
4. Keep clapping?
FWIW been member of Benenden Health for decades but never used them.
'phoned Benenden. Almost immediate e-mail back giving temp BUPA membership and three local consultants to contact.
'phoned consultant's secretary.
Within 10 minutes e-mail back with appointment to see consultant within a fortnight at Canterbury.