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Their approach to customer service was poor in my experience. I reluctantly resorted to using a cleaner in Folkestone because of apparent damage to my suit and the lack of friendliness from staff. This is how a town goes downhill - you go out of town for basic service and find yourself spending money on other items that you would have bought in Dover, so that eventually another shop closes. And so on.
Hopefully a better run business will take its place. This is no loss.
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