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  The other side is that the nhs can and do make multiple appointments for the same time. So you all turn up for that time, only to sit for extended periods waiting to be seen. They may well be doing this to cover any no-shows, but on the other hand not everyone can continue to wait, especially when there is no assurance as to when one can actually be seen. This system is particularly problematic when attending with small children, and it's something in my experience that has gone on for decades.
  
  Having said that, my view is that it is most discourteous to have an appointment and then not to turn up and not at least try to contact the relevant department to inform them you can't be there. I've had times too, like Alec, where I've been in and out again before my appointment time - very welcome!

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