I was disappointed to find it closed this morning having made the effort to walk to Market Square.The Tuesday Market was very busy with many stalls ,so the new cafe missed the boat by not being open on this cold wintry morning.
There appears to be more homeless people than ever ,four outside the old marks shop.Early morning drinkers outside the eight bells.Few staff serving in Boots .I counted ten waiting to be served when I was in there.Smiths are light on the ground as well .So why try to spend your money locally.I do try to support but ?.
To be fair to the staff in the shops you mention, staffing levels and rotas are not their decision but are often dictated by regional management or head office.
The staff in both shops try their best often in the face of low staffing levels and rude or impatient customers (not you of course Sue).
I suspect that few or none of the people you saw outside B&M were actually homeless, rather they were begging for their fix
"Dream as if you'll live forever. Live as if you'll die today." - James Dean
"Being deeply loved by someone gives you strength,
While loving someone deeply gives you courage" - Laozi
Yes the staff in Smiths very helpful.Yes Ross those beggars did not look all that poor.They do have the night shelter and soup kitchen .Just trickery stepping over them .The market looked busy .