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    Customer satisfaction surveys would be a welcome innovation though......! I have a few reservations though: many voters are not bright/educated enough to understand many of the complexities necessary, and personal prejudice (viz Bradford - or was it Burnley, or Broadstairs.....?! Anyway, it wasn't Catford....) would be more powerful. Satisfaction might rest on having personal issues "sorted out" or personal prejudices pandered to.

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