Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#1
Each time I go into my HSBC branch in Dover and other banks I use in Dover I am asked if I would prefer to do everything on line .
I have tried to explain that the more I do on line the more chance the bank will have on closing the branch .
I hear now HSBC are closing over 60 branches .
Over the years the branch had been given less and less authority to do things .
Is this the way we are heading ?
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Matey
- Location: Dover
- Registered: 11 Oct 2021
- Posts: 178
#2
Embrace it Keith, embrace it. It’s the way it is!
Life without a dog is like a salad without lettuce.
Arthur- Registered: 18 Nov 2020
- Posts: 455
#3
And the greater the risk of fraud and being scammed!
Captain Haddock
- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 8,397
#4
Arthur wrote:And the greater the risk of fraud and being scammed!
Personally I'm missing barter ............................
"The world is still a weird place, despite my efforts to make clear and perfect sense of it".
Dr. Hunter S Thompson
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#5
Thing is quite a number of people are unable or unwilling go this way
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Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,931
#6
As much as I hate the thought of my local HSBC closing I can understand why so many branches will cease to exist. The people who have business or complicated accounts might miss their branch.
I have not visited mine for about a year and that was only to pay a cheque into my account. I have gone paperless and so far have never had a problem, I do online banking so check my account virtually every day and I use cash back at the supermarket when I shop when I need proper money. I refuse to use the phone when HSBC have called simply because they have yet to introduce a system that I feel is as secure as it could be, they always start by asking a personal question as any fraudster might do.
Arthur, even when some chancer tried to use my credit card overnight I saw the problem the following day when checking my online account the money was reinstated with no further problems.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Arthur- Registered: 18 Nov 2020
- Posts: 455
#7
I guess I was playing devil’s advocate to a certain extent since I also use online banking and find it does everything I need. However, there is still a large section of the population who can’t avail themselves of these services and closing high street branches causes them difficulties. Perhaps the solution is a one stop shop where all high street banks can have a desk. I think this is being trialled in some areas.
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Captain Haddock- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 8,397
#8
Arthur wrote: Perhaps the solution is a one stop shop where all high street banks can have a desk. I think this is being trialled in some areas.
Yup. Works as an interim measure. Eventually there will not be enough 'trade' to even keep these open. Personally I can't remember the last time I used cash. Even the supermarket trolleys no longer need a coin in them as hardly anyone is carrying money.
https://www.theguardian.com/business/2021/dec/15/banks-join-forces-to-ensure-uk-people-and-firms-have-access-to-cash"The world is still a weird place, despite my efforts to make clear and perfect sense of it".
Dr. Hunter S Thompson
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#9
Don't think it's a good way forward
I hope it takes years to achieve
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Andy B
- Location: dover
- Registered: 10 Nov 2012
- Posts: 1,829
#10
I would much prefere things as they was with banking but i,ve realised i have to change.I,ve recently gone onto online banking,not as daunting as i thought once the missus showed me how.I got to know how it worked by simply transfering £10 to her account and then she did to mine so i could see how easy it works.My bank is still in town so i can still pop in if i wish.My next venture into technology will be a card machine in the next few weeks as in my work so many now want to pay this way.
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Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#11
Yes
When you been scammed for a thousand
Then you might be soon keen
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Andy B- Location: dover
- Registered: 10 Nov 2012
- Posts: 1,829
#12
As said,i would prefere things as they was,i,m certainly not keen but its the way things are going.
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The Gov- Registered: 24 May 2020
- Posts: 151
#13
Quote #10.
is there card machines out there which takes payment by groats ?
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#14
We agree Andy .
Let's hope they take a long time
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Andy B- Location: dover
- Registered: 10 Nov 2012
- Posts: 1,829
#15
The Gov wrote:Quote #10.
is there card machines out there which takes payment by groats ?
Groats??Sounds like a Mr Underwood currency to me.
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