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  No, it's too slow, too bureaucratic, and they follow policy to the letter even where discretion is allowed. I think Cllr Kenton needs to take that department by the scruff of the neck and shake it very hard indeed. Planning departments need to have a 'can do' approach and I don't see that in Dover. The law lays down maximum time limits for the decision on an application but the council interprets that as a target date. There is no reason on earth why simple applications, provided they are in order, should not be approved within 24 hours after the statutory time for objections has elapsed.
  
  Councillors and council officers are the servants of the people, not their masters, and they should remember that every minute of every day.

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