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  When my Peugeot estate was hit by a truck a couple of years ago it went to a repairer in Herne Bay chosen by my insurer. Can't remember their name. It disappeared for several months, eventually I discovered it had been sold on for salvage without my authority and the salvage company had cashed in the (brand new) tax disc and kept the money. I only got paid after an enquiry to the DVLA to find out who had cashed it in, plus threats of the Small Claims Court. I resolved at that point not to buy cheap car insurance through price comparison websites unless I already knew the company.

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