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Bought our Dyson vacuum cleaner 6 years ago, and have never had problems with it. Cost near £250 at the time. The hose had become somewhat frayed over the past year, and then last week we had an electrical fault. I rang Dyson`s helpline yesterday, and the service man came this afternoon, very pleasant chap, and replaced the hose, sorted the electrical fault, and replaced other worn parts. He`s now ordered a newer motor and cylinder, as the suction had dropped a bit, (though I never noticed it), and all this for £69! We now have a virtually new Dyson, which includes 12 months parts and labour guarantee. It`s the best after sales deal I`ve ever experienced. Anyone else have one of these vacs, or had a bargain service for anything else?