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    I agree the nurses can direct a lot of patients to correct diagnosis and save a lot ot doctors and patients time, and at no time are you obliged to tell the nurse your symptoms you can ask to see the doctor and not give a reason.
    This also helps weed out a lot of the hypochondriacs that often just need a friendly ear. I think all practices are oversubscribed though and winter just exacerbates the problem.

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