I have no doubt the staff and Doctors are ok at Peter Street but in my experience it is hard to get an appointment on the same day and to book for a check up over a weeks wait. I think it's the same which ever surgery you attend.Too many patients and not enough Doctors.
Mind you some people go for the most minor of ailments .When you had to pay it was a different story,
One of the problems of the 10 minute slot is that it means in effect a 7 minute appointment as the GP needs 2 minutes at the end of one to tap information from the last patient into the computer and then scroll up the next one, an additional minute for the patient to walk through.
It is true that many people use the service when they don't really need to. A few weeks back a rash came out on top of my right foot and itched when I moved around then spread to my left foot. I looked up the NHS site and they had photos of various skin conditions and found one that matched mine and underneath it said just leave it and it will go in a few weeks which it did.