Get to Know your Services.. say DDC
- 11 April 2012 12:21164795KNOW YOUR SERVICES 2012
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What can Dover Gateway and Dover Discovery Centre do for you? Partners are inviting you to come and visit the Dover Discovery Centre on Thursday 12 April between 10am and 2pm and find out!
Partners are holding a 'Know Your Services' event for local residents to find out what services are available for them. There will be different groups providing information and guidance about their services and when they are available in the Gateway and Discovery Centre, including Connexions, Disability Drop In Centre, Health Trainers, Kent Supported Employment and the Volunteer Bureau.
Kent County Council and Dover District Council joined up to open the Gateway office in Dover, which provided increased services for residents, including a range of voluntary and community support services. The Gateway opened in 2010 and has successfully engaged with local businesses, charities and voluntary organisations to ensure that the services it offers are relevant to residents' needs, and it is constantly evolving.
Matthew Munson, Front of House Coordinator for Dover Gateway said: "We're holding this event to show how we, and the Discovery Centre, are committed to good customer services by letting the local community know who works with us and how they can help."
Dover Discovery Centre houses the Library, Dover Museum, a theatre and Adult Education together under one roof, and so can offer a variety of services to the local community, and it is always adapting to remain fresh and relevant to the community.
Amanda Forrest, District Customer Services Officer for Dover District Libraries added: "Both the Discovery Centre and the Gateway have been incredibly successful in building partnerships and letting people access services from a central location. The 'Know Your Services' event is a way of showing people what we can do to help them."
You can find the Gateway at Castle Street in Dover, and the Discovery Centre at the Market Square.email: dover7@msn.com - 11 April 2012 12:23164798Note that this event is on tomorrow.
email: dover7@msn.com - 11 April 2012 12:27164799have to get down there and take a look, the only time i have gone into the gateway centre was to tell them that one of their clients had tied his dog outside with no water on a sweltering day.
- 12 April 2012 07:29164940Just a reminder that this event is on today. If anyone wants to find out more about these services and how they work, now is a good chance to do it.
I was there a few years ago when it opened officially. Affable Cllr Bernard Butcher who was Chairman of DDC at the time cut the rippon on the day...I still have pictures somewhere.
I remember him saying to the gathered photographers with a glint in his eye..."lots of pictures but they wont appear anywhere." Ours appeared!
But I ramble...pop down to find out how these services can help you.email: dover7@msn.com - 12 April 2012 07:51164946How right our former Chairman was.Many a true word spoken in jest .
- 12 April 2012 08:34164955lol!!
Sue, one couldnt possibly comment...
But I couldnt resist a trawl back in time, and here is the man himself, Cllr Bernard Butcher, doing the necessary on the day. Awfully big scissors...but it worked.
You have to be careful where you snip with that one.email: dover7@msn.com - 12 April 2012 08:39164960My word it's true - Bernard has got a big 'un !!
Roger - 12 April 2012 09:05164967is that nigel just behind him?
- 12 April 2012 11:53165001Certainly is Howard - Nitro-Nige.
Roger - 12 April 2012 11:55165003Yes indeed and that's Roger Frayne over to the right with the white shirt and sunglasses. Now sadly no longer with us.email: dover7@msn.com
- 12 April 2012 12:01165005Good spot Paul - so it is.
Roger - 12 April 2012 12:22165008Also the lady in blue is our near neighbour Lesley Shepherd who still looks after the front desk and I must say she does a very fine job; I have never seen her at a loss to answer even the stupidest question from a member of the public; she is always smiling and gracious and seems to know everything that goes on.I'm an optimist. But I'm an optimist who takes my raincoat - Harold Wilson
- 12 April 2012 17:29165075A lovely Lady indeed Peter. I did see and recognise her but wasn't sure if she would be happy with me naming her. Never mind, she's famous now.
Anyway, we've done all the people, what about the services - is everyone happy with the services they are offered and have they had cause to use them ?
Roger - 12 April 2012 17:35165082Ive used them to renew a Parking Permit and the people where really helpful , even though they coudnt get the payment system to work , but that was an IT malfunction , nothing they could control
- Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,931
12 April 2012 18:04165099I have always found the staff friendly, helpful and efficient whenever I have had to visit the Gateway.-----------------------------------------------------------------------
I try to be neutral and polite but it is hard and getting even more difficult at times.
------------------------------------------------------------------- - 12 April 2012 20:46165176I went there a lunch time and found the staff very helpful it was a good road showYorkshire Born And Yorkshire Bred
