Excellent service

• Guest 657

  • Registered: 13 Mar 2008
  • Posts: 3,037
  20 December 2010     15:3785637
  #1      
  We are always quick to point out bad delivery service (and rightly so) but I'd just like to say a big thank you to DPD couriers. I ordered some new clothes online from All Saints yesterday (their sale started early, my excuse .) This morning I received an e mail with an hour time slot for delivery. Despite the snow on the ground and the small roads around here not gritted, they delivered - and even with a cheerful smile! Oh and best of all the delivery service was free.
  www.facebook.com/jeaneheadstonehunter
• Bern

  • Location: Dover
  20 December 2010     15:5885641
  #2      
  Hurrah!!! It's nice to be able to praise.
• Guest 655

  • Registered: 13 Mar 2008
  • Posts: 10,247
  20 December 2010     15:5985642
  #3      
  Here here....
• Jan Higgins

  • Location: Dover
  • Registered: 5 Jul 2010
  • Posts: 13,931
  20 December 2010     16:5385657
  #4      
  Good service makes all the difference, some good news at last.
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  I try to be neutral and polite but it is hard and getting even more difficult at times.
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• Guest 653

  • Registered: 13 Mar 2008
  • Posts: 10,540
  21 December 2010     07:3785761
  #5      
  Welcome back Barry - have you been away for a few days, or just busy ?
  
  
  
  
  Roger
• Guest 655

  • Registered: 13 Mar 2008
  • Posts: 10,247
  21 December 2010     08:2185769
  #6      
  I have been around, Roger - dont look in and post much at weekends though.
• Guest 655

  • Registered: 13 Mar 2008
  • Posts: 10,247
  21 December 2010     11:3585823
  #7      
  On this topic - I had an example just now.
  
  All my utililities, domestic and business, are with Utility Warehouse.
  
  I had an email from them a moment ago telling me that they spotted a mistake on my last bill that I missed, probably because it was only a matter of 16p, they apologised and will refund this on next month's bill.... OK it is a small amount but they found a mistake, immediately acted to correct it, apologised and told me about it. I find that impressive.
• Jan Higgins

  • Location: Dover
  • Registered: 5 Jul 2010
  • Posts: 13,931
  21 December 2010     12:3185830
  #8      
  That is impressive.
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  I try to be neutral and polite but it is hard and getting even more difficult at times.
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• Alan Taylor

  • Location: Dover
  21 December 2010     13:0385834
  #9      
  British Gas have just sent me two items which I can plug into my computer and top-up my gas and Electric with out going out to a pay point and they work Thank you British Gas. any one can get these free from British Gas who have a prepaid meter, so if the weather turns bad can sit at home knowing we wont run out.
• howard mcsweeney1

  • Location: Dover
  • Registered: 12 Mar 2008
  • Posts: 62,352
  21 December 2010     14:5085860
  #10      
  not heard of that one alan, surprised b/gas can manage that.
  
  i have been trying to get a card from them for two years so that i can pay what i like when i like so that the bills don't come as a shock.
• Alan Taylor

  • Location: Dover
  21 December 2010     20:2885962
  #11      
  You only can get a card if you change over to Prepaid meters they will put them in for you then ask about the top up scheme they do duel fuel now I find they have a good record with the Senior Citizen and the disabled will even sit there on the phone with you while you set it up
• Guest 649

  • Registered: 12 Mar 2008
  • Posts: 14,118
  21 December 2010     20:4085966
  #12      
  No I have one I just go into a post office or outlet pay what I like and never get abill any more.Idone a post on this some time ago I pay all my bills this way.Again this is the list.TV Licence I am now over payed on it.
  Southern Water,now over payed on it.
  Bt phone,now over payed on it.
  Southern Electric again nnow over payed on it.
  Southern Electric (Gas now over payed
  Veolia water up todate.
  I find this the best way of paying works out about £25 to £30 pound aweek for the lot. and you get a rebate on top of that.
  To get my cards all I done was to phone the companys and the card was with me in 14days, it so easy to set uo just one call done it, taking less than two mins.