Alec Sheldon
- Location: Dover
- Registered: 18 Aug 2008
- Posts: 1,037
#1
Has anyone tried to get in touch with EDF Energy, if so, how did you do it.?
Guest 1694- Registered: 24 Feb 2016
- Posts: 1,087
#2
Smoke signals?
Guest 1694- Registered: 24 Feb 2016
- Posts: 1,087
#3
They were on the phone like a shot when I emailed them to tell them I was switching away from them.
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#4
like the other 5 very hard to get hold of,,,,,, unless you owe them money
ALL POSTS ARE MY OWN PERSONAL VIEWS
Brian Dixon
- Location: Dover
- Registered: 23 Sep 2008
- Posts: 23,940
#5
try speaking French,it might help.
Guest 710- Registered: 28 Feb 2011
- Posts: 6,950
#6
Yes Keith, I saw headline after headline saying that the big-6 were to be grilled, only to learn via last night's HIGNFY that only one answered the summons.
Ignorance is bliss, bliss is happiness, I am happy...to draw your attention to the possible connectivity in the foregoing.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
#7
not sure that grilling them is appropriate tom, boiling them in oil would satisfy the public more.
Alec Sheldon- Location: Dover
- Registered: 18 Aug 2008
- Posts: 1,037
#8
Alec Sheldon wrote:Has anyone tried to get in touch with EDF Energy, if so, how did you do it.?
I am with EDF for electricity and wanted to go with them for gas also. I found the tariff which suited me (£20 a month less than I am paying at present). It said click here to switch. I clicked and thought that everything would be taken care of, but no. a box appeared telling me to ring an 0800 number or click on to Myaccount. I clicked Myaccount and there is no facility to switch to gas, ringing the 0800 said there would be a 45 minute delay. I have also sent them an e-mail and they said it would be 24 hours at least before they could reply. 48 hours later still no reply. It seems like they don't want new business. Very frustating when all the adverts say "it takes only five minutes to switch".
Guest 710- Registered: 28 Feb 2011
- Posts: 6,950
#9
Alec have you had a look at this...
Free, free, free...Cheap Energy Club...
""How it works
We take the hard work out of being an energy tart. Come on board, tell us what your current tariff is and we'll tell you, if you're overpaying or not. Then, as many tariffs are only cheap in the short-term, we'll monitor the market for cheaper ones and email you (or text if you like) when you should switch.
Can't be bothered to switch for a £20 saving? Just tell us what you will switch for and we'll only email when you can save that amount. Bingo! It'll all be filled in for you - just click the button..."
http://www.moneysavingexpert.com/cheapenergyclub?utm_source=EC+Newsletter&utm_medium=Email&utm_term=04-Feb-13&utm_campaign=cheapenergyclub
From...
https://www.dover.uk.com/forums/dover-forum/free-free-freecheap-energy-clubIgnorance is bliss, bliss is happiness, I am happy...to draw your attention to the possible connectivity in the foregoing.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,948
#10
all the companies in the big 6 make it hard to be contacted
ALL POSTS ARE MY OWN PERSONAL VIEWS